- Nervousness, Panic And Shyness Are Now Part Of The
Most-Diagnosed Group Of Mental Illnesses - And Drug Companies Just Happen
To Have An Array Of Products To Treat Them. Is Marketing The Tail Wagging
This Dog?
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- The questions on the Internet quiz were making me anxious.
Am I bothered by blushing in front of people? Well, somewhat. Do parties
and social events scare me? Somewhat. I tend to like small dinner parties
and I get nervous walking into big bashes. Does fear of embarrassment cause
me to avoid doing things or speaking in front of people? Somewhat. I'm
a bit shy, and don't like speaking in large meetings.
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- I click a button to send in my answers, most of them
"somewhats," and a few seconds later the results arrive from
a drug company Web site: 34 out of a possible 68.
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- "Your score suggests that you may be experiencing
the symptoms of a social-anxiety disorder. We encourage you to make an
appointment with a qualified health-care professional to discuss your symptoms,"
says the response from the site for Paxil, a drug that has generated rocketing
sales as a treatment for anxiety disorders.
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- Twenty years ago, social anxiety was a new and rare mental
illness, characterized by debilitating shyness and fear of being humiliated
in public. Today, it is being billed as the third-largest mental-health
problem in the world, and one of half-a-dozen anxiety disorders that are
probably the most diagnosed mental illnesses on the planet.
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- The anxiety disorders include panic disorder, marked
by frequent panic attacks that leave people feeling like they are dying
of a heart attack or suffocating to death. There is also generalized anxiety
disorder, characterized by immobilizing worry.
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- If depression was the disease of the moment in the 1990s,
anxiety is the new depression. According to some estimates, social-anxiety
disorder affects 8 per cent of the population of many countries, including
Canada. A recent Statistics Canada study found that 750,000 Canadians reported
symptoms consistent with the diagnosis.
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- Many mental-health professionals describe anxiety disorders
as a hidden epidemic that has limited the lives of thousands of people
who didn't realize anything could be done to help them, and argue it is
still underdiagnosed. Others are worried about the role marketing has played
in the rise of social anxiety and the other anxiety disorders.
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- Ad campaigns have focused on symptoms that, taken in
isolation, are relatively common: Feeling shy, tense, worried? Having difficulty
sleeping? Scared to speak in front of others? The solution, they suggest
is a pill -- most likely a selective serotonin reuptake inhibitor, or SSRI.
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- These blockbuster antidepressants -- Paxil, Prozac, Zoloft,
Celexa and others -- are generating a new wave of profits as anti-anxiety
drugs. In 2002, the SSRIs were the second-most prescribed drug in the United
States, behind the painkiller codeine. For the past three years, the number
of prescriptions has grown in Canada by up to 20 per cent a year, according
to IMF Canada, a health-information company.
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- "These drugs aren't meant to be treating normal
emotional responses to things that go wrong in someone's life, but that
distinction has been blurred," says Barbara Mintzes, a University
of British Columbia health-policy researcher.
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- In one case, a graduate student at a B.C. university
is feeling anxious about her master's thesis, and visits the campus clinic.
The doctor puts her on Prozac; she loses weight and sex drive, but is still
anxious, so she stops taking the drug. A few years later, she is a month
away from defending her PhD dissertation and is again overcome with anxiety.
She has constant butterflies, nausea, outbreaks of sweat and trouble sleeping.
She visits the clinic again to get counselling to help her manage her stress,
but instead is give a free sample of Paxil.
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- "I only had a month to go, so I decided it wasn't
worth it," says the women, who asked not to be identified.
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- Another woman, a 33-year-old project manager in Los Angeles,
seeks help for chronic insomnia. She is given Paxil. It doesn't help, so
after six weeks she slowly tapers her dose. That's when she says her problems
really start. She has panic attacks, and feels dizzy and nauseous. Her
doctor tells her to get back on the drug, and that she will probably have
to take it for the rest of her life. She refuses, and her symptoms mostly
clear up over two months.
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- "I still have trouble remembering things, and connecting
thoughts to speech," she says.
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- Dr. Mintzes worries that the aggressive ad campaigns
may promote drug use among relatively healthy people, and may "medicalize"
normal human conditions. She points to an ad that GlaxoSmithKline, the
makers of Paxil, ran in the New York Times Magazine after the Sept. 11,
2001, terrorist attacks: "Millions suffer from chronic anxiety. Millions
could be helped by Paxil," it read.
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- "At what point," Dr. Mintzes asks, "does
an understandable response to distressing life events become an indication
for drug treatment -- and a market opportunity?"
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- She has taken the same Paxil site "self-test"
for anxiety that I did, as well as other diagnostic tests on the Web. Her
results? "I need medication. No matter what the problem is, I have
it."
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- We agree that neither of us has an anxiety disorder,
or any need to talk to our doctors about our "symptoms." I find
this comforting.
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- Anxiety disorders are serious mental illnesses, and thousands
of Canadians do suffer terribly from them. No one is suggesting they aren't
truly sick, or that drugs such as Paxil or Zoloft don't help many get better.
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- Jonathan Baker, for instance, is a 32-year-old Ottawa
man who used to love to party. He hung on to his student lifestyle after
he finished his education and got a job writing advertising copy at an
Ottawa radio station. He was still living at home with his parents one
night in January, 1996, when he felt his heart pounding against his ribs,
and thought that he might be having a heart attack. At the hospital, the
doctor who hooked him up to a monitor told Mr. Baker there was nothing
wrong with his heart.
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- But his personality was changing. He didn't want to go
out, preferring to stay home and rent movies. When he did go to, say, a
hockey game, he scouted out the exits. Soon, he was spending more time
at social events planning how he would leave than enjoying himself. One
day, halfway to Toronto, he was overwhelmed by an overpowering urge to
return home. Traffic jams were hell. He always needed an escape route in
case his heart started its wild thumping again or he had trouble breathing.
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- His New Year's resolution that year was to stop what
he described then only as "these feelings." But they got the
upper hand during a visit to Vermont with his girlfriend in August, 1997.
He became hysterical, convinced once again he was having a heart attack.
She took him the hospital, where the doctor who examined him told him that
he needed psychiatric help.
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- He had panic disorder, characterized by the frequent
and debilitating panic attacks. He was getting four or five a week. Shortly
after he started treatment, he lost it on a plane: "I'm crying. I'm
hysterical. I'm at the back of the plane telling the flight attendant that
I've got to get off the plane."
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- Mr. Baker was no victim of marketing. "At first,
I thought I was the only one in the world that had stuff like this happening
to them. Now it's fashionable. It's trendy," he says, half-joking.
"I can see how people who see all those ads might dismiss it, say
it isn't real. But it is."
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- Others, however, may be getting medicated for feelings
that are part of the normal range of human experience. A Toronto psychiatrist
says he has had more than one parent demanding a drug for their anxious
children, and in fact SSRI use among minors is on the rise.
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- "I see people taking these like candy, but they
can have serious side effects," says Janet Currie, a member of Pharmawatch,
a national organization concerned with drug safety. Potential reactions
may include malaise, hypertension, intense itching, weight loss, weight
gain, chills, dizziness, blurred vision, abnormal ejaculation and impotence.
Many patients report difficulty getting off some SSRIs. They may even trigger
suicide attempts or violent behaviour in some patients shortly after they
begin to take the medication.
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- This worst-case scenario is what Mark Miller believes
happened to his son, Matt, who in 1997 was prescribed Zoloft by a psychiatrist
because he was anxious about fitting in at a new school and angry with
his family. Six days later, he hung himself. Mr. Miller sued Pfizer Inc.
and lost. But his lawyer, Andy Vickery, argued in an appeal this week in
a Denver court that the boy "was anxious, but that drug was not what
he needed."
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- David Healy, a respected researcher and psychiatrist
at the University of Wales, believes that SSRIs are being overprescribed.
"They are being used appropriately to treat a group of people, but
they are also being used far too easily," he says.
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- Dr. Healy has been an outspoken critic of the close relationship
between drug companies and researchers, and an expert witness on behalf
of patients suing SSRI manufacturers in several U.S. lawsuits. In 2000,
he was offered at job at the Centre for Addiction and Mental Health, only
to see it revoked after he gave a speech on SSRIs and suicide. The centre,
a University of Toronto teaching hospital, denied that its decision had
anything to do with the fact that Eli Lilly, the maker of Prozac, was a
major donor.
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- As the author of several books on the history of psychopharmacology,
Dr. Healy has become familiar with how pharmaceutical companies market
their drugs -- by marketing diseases such as anxiety. Typically, companies
fund patient groups to promote awareness of a condition, and get big names
in psychiatry to attend all-expenses-paid conferences. Many psychiatrists
aren't aware of the influence the drug industry has, for example on research
published in scientific journals. He is disturbed by practices such as
"ghost writing," in which prominent researchers attach their
names to scientific papers that have already been written by people hired
by drug companies.
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- According to Dr. Healy, "The situation you have
with Zoloft and Prozac is the same as you had with Valium in the 1970s."
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- Anxiety was known as nervousness until the 1950s, when
doctors switched to the newer term and began prescribing Librium, Valium
and other benzodiazepines (which are still in use and indeed, some would
argue, still overprescribed).
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- The "benzos" were starting to get a reputation
for being addictive in the late 1960s, says Edward Shorter, a professor
in the history of medicine at the University of Toronto. As well, the old
drugs' patents were expiring, and drug companies were working on a new
class of drugs.
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- SSRIs were first targeted at depression as a marketing
decision, Dr. Shorter says, because anxiety had a tainted image. "In
the 1990s, depression became the disease of fashion, and everyone that
previously would have been called nervous or anxious now became depressed.
What is fascinating, in the last few years, is to watch the SSRIs being
repositioned for anxiety."
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- But the marketing of anxiety really began before the
repositioning of the SSRIs. In 1980, the American Psychiatric Association
revised the meaning of anxiety, as part of a regular ritual in which a
small committee of experts updates the diagnostic manual psychiatrists
and scientists use in defining mental illness. This time around, the experts
broke anxiety into a number of discrete disorders including panic, social
anxiety and generalized anxiety.
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- What happened next was a textbook case -- in fact, one
of the original examples -- of how to market a disorder to build a niche
for a drug, Dr. Healy says.
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- The Upjohn pharmaceutical company sought to market what
was then a new benzodiazepine called Xanax for panic disorder. Upjohn sponsored
scientific meetings on panic disorder, often in exotic locations. Some
of the most distinguished figures in psychiatry attended. The company supported
research on Xanax that showed it worked better than a placebo, which is
the critical measure the U.S. Food and Drug Administration looks at when
approving an existing drug for treatment of a new condition. (In Canada,
once a drug has been approved for one illness, doctors can prescribe it
for any disorder.)
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- At times, the Upjohn marketing machine seemed to be selling
the disease to the public as much as the potential cure, Dr. Healy says.
"When finally launched, adverts for the new drug featured panic more
prominently than Xanax."
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- Media attention followed. The BBC and NBC did programs
on panic disorder and The New York Times and Washington Post published
articles. Until the mid-1980s, Dr. Healy says, the average patient who
came to a psychiatrist or family doctor suffering from anxiety described
periods of feeling tense and stressed. By the end of the decade, many came
complaining of panic attacks. The marketing seems to have shaped the way
people viewed their own experiences.
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- The idea of marketing a mental illness more than a drug
was soon adopted by other pharmaceutical companies. Take the case of Paxil,
an antidepressant that has gained important market share as an anti-anxiety
drug.
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- In 1999, after the company now known as GlaxoSmithKline
won FDA approval to market the drug for social-anxiety disorder -- excessive
shyness and fear of social ridicule -- it hired a New York public-relations
firm, which created the slogan, "Imagine Being Allergic to People."
The campaign included bus-shelter ads across the United States picturing
a sad-looking man playing with a tea cup. The drug company's name wasn't
on the posters. Instead, people were asked to contact the Social Anxiety
Disorder Coalition, which was a drug industry-funded group.
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- The firm sent out press releases and found well-spoken
and photogenic patients for stories. In 2001, Paxil was approved for generalized
anxiety disorder -- or excessive worrying, another anxiety disorder. Again,
the company's public-relations machinery marketed what was a little-known
ailment.
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- A spokesman for GlaxoSmithKline Inc. didn't want to discuss
marketing of anxiety disorders. "The diseases our medication is approved
to treat are all recognized by the broad medical community," Alison
Steeves said.
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- Do the ad campaigns work? They do if sales figures are
any indication. In the United States, sales of Paxil spiked by 25 per cent
early in 2002, after the company spent $60-million (U.S.) on advertising.
That kind of direct-to-consumer marketing is prohibited in Canada, but
many Canadians see the ads on U.S. channels.
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- They are having an impact, Dr. Mintzes says. She and
her colleagues recently published a paper in The Canadian Medical Association
Journal that found that more than 87 per cent of patients visiting their
family doctors in Vancouver had seen ads for prescription drugs, not quite
as many as similar group in Sacramento, Calif.
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- While 7.2 per cent of the U.S. patients asked their doctor
for drugs they had seen on television, 3.3 per cent of the Canadian patients
did the same. In both cases, doctors generally gave patients the drugs
they requested.
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- Some mental-health experts say marketing illnesses is
a good thing. Neil Rector, head of the anxiety disorder clinic at the Centre
for Addiction and Mental Health in Toronto, argues the PR campaigns have
done a public service. As many as one in four people may suffer from an
anxiety disorder at some point in their lives, he says, so getting people
to ask their doctor about a potential problem can only be seen as a positive
thing.
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- For years, people sick with anxiety suffered in silence.
Today, depending on the diagnosis, treatment can help up to 80 per cent
of them. "I believe the industry has done a very good job as raising
awareness and getting a lot of people help that wouldn't otherwise have
got it."
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- Jaques Bradwejn, the head of psychiatry at the University
of Ottawa and psychiatrist-in-chief at the Royal Ottawa Hospital, is convinced
that the disorders remain underdiagnosed. It isn't that too many are being
treated, he says, but too few. He says he has yet to have a patient ask
to be treated for an anxiety disorder who wasn't suffering from one.
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- The new Statistics Canada study found that as many as
a third of people who report symptoms of mental illness don't seek treatment.
When those with anxiety disorders do go to their doctor, many are reluctant
to try medication, Dr. Bradwejn says.
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- That was the case with Mr. Baker. He didn't want to try
an SSRI at first. Therapy is the first-line treatment patients like him
often prefer as an alternative to medication.
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- A small group of patients with panic disorder would gather
in the office of Diana Koszycki, research director of the Royal Ottawa's
Anxiety Disorders Program (and Dr. Bradwejn's spouse), once a week for
12 weeks.
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- Dr. Koszycki would explain that panic attacks occur when
the mind catastrophically misinterprets the body's physical signs of anxiety
and stress, such as a heightened heart rate. "Think about how many
times you thought you were having a heart attack," she asked Mr. Baker
at the first session. "Did anybody die? Did anybody have a heart attack?"
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- She did drills with the patients, getting them to hyperventilate
or jump up and down to bring on physical symptoms similar to those they
experienced during their attacks.
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- The therapy is different for other anxiety disorders.
For people with social anxiety who fear going out in public, Dr. Koszycki
runs exposure therapy sessions: A group will go out to a restaurant; one
by one, patients will draw attention to themselves by spilling water or
sending food back.
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- But many people don't have access to therapy, especially
if they live in rural areas. And when it is provided not by psychiatrists
(who have medical degrees) but by psychologists such as Dr. Koszycki, it
is not covered under public health care.
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- Private health plans can also limit access, says John
Service, executive director of the Canadian Psychological Association:
Many plans make it easier for patients to afford medication.
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- Barbara Everett, head of the Canadian Mental Health Association,
Ontario, says in many cases, people have to pay out of pocket for therapy,
which puts it out of reach of low-income Canadians. Many of the advice
therapists give is low-tech, she says, yet effective -- to exercise, or
to cut out caffeine. "But there is a presumption that mental illness
is cured by pills."
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- Yet while therapy alone helps some people, studies do
show that for most patients with anxiety disorders, it is most effective
in combination with medication, Dr. Everett says.
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- After starting therapy, Mr. Baker was still having regular
attacks -- including the one on the plane -- until he started taking Zoloft.
He asked for it because he wanted to fly to Israel to attend a close friend's
wedding. He managed the 22-hour flight, and even stayed in a hotel on the
Lebanese border with a few friends, an adventure that would have been unthinkable
before he started the medication.
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- He married his girlfriend, and they are now expecting
a child. He knows he is lucky, and says he wouldn't have got better without
the support of his close family and friends, or without treatment: "I
got my life back."
-
- It is hard to argue with success, but it is also hard
to dismiss the fears of Dr. Healy and others who worry that doctors are
medicating people who aren't truly ill. Pharmawatch's Janet Currie sees
a tragic cycle in which new drugs come along by turns to treat troubles
with sleep, moods and other fundamental human experiences. They are initially
viewed as safe, but turn out to be addictive or carry serious side effects.
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- First there were barbituates, she says, then Valium and
other benzodiazepines, now the SSRIs. "Every 20 years, we get sucked
in. This is not a new thing. The drug companies exploit people's desire
and need a panacea for a lot of normal life events."
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- It could be years before we have a clear perspective
on the case of anxiety.
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- Meanwhile, Dr. Shorter says, the pharmaceutical companies
are gearing up to market another mental illness. "It is absolutely
fascinating to observe the interplay between science and commerce,"
he says. The buzz is, it will be hypochondria.
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- - Anne McIlroy is The Globe and Mail's science reporter
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- Anxieties for all seasons
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- Panic disorder. Frequent panic attacks that include chest
pain, shortness of breath or choking sensations. Some people link the attacks
to the situations in which they occurred, for instance driving or shopping,
and severely restrict their activities to avoid attacks. It sometimes runs
in families, is more common in women than in men, and affects up to 3.5
per cent of the population.
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- Social-anxiety disorder. Excessive shyness and fear of
being humiliated in public. It can have a very early onset. Some patients
recall going to kindergarten and being terrified of Show and Tell. It is
more common among women than men, and may affect 8 per cent of the population.
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- Generalized anxiety disorder. Excessive and debilitating
worry. Other symptoms include being easily irritable or uptight, having
trouble sleeping, changes in appetite, a lot of aches and pains. It affects
up to 3 per cent of the population and is more common in women than in
men.
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- Phobias. Fears of specific things: Fear of snakes is
the most common, followed by heights and flying, and then claustrophobia.
Less common are fears of spiders, of being buried alive, or of bees. It
is more common among women than men.
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- Post-traumatic stress disorder. Triggered by exposure
to a traumatic event. Patients get flashbacks, nightmares. It is more common
among women than in men.
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- Obsessive-compulsive disorder. Sufferers have fears,
for example, of germs, which make them anxious. They relieve that anxiety
with rituals such as hand-washing. It affects up to 1.5 per cent of the
population. Equally common in women and men.
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- Sources: Diana Koszycki, research director of the Anxiety
Disorders Program at Royal Ottawa Hospital; other interviews.
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Reserved.
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