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UK ER Patients Must
Wait For Hours In Tents

By Maxine Frith
The Independent - UK
11-3-3

Accident and emergency patients may have to wait for treatment in inflatable tents in hospital car parks because casualty departments cannot cope. Health service managers say some patients are forced to wait hours in ambulances outside A&E, and the vehicles are needed for other patients.
 
Patients' groups and opposition parties say hospitals are under such pressure to hit government targets on waiting times that they are refusing to admit people until they know they can see them within the pledged period.
 
The government target stipulates that A&E patients should be seen and admitted or discharged within four hours of arriving at a casualty department. Frances Blunden, a policy adviser to the Consumers' Association, said: "Some hospitals are not admitting patients because if they are still in an ambulance, the clock has not started ticking on the four-hour wait."
 
Dr Chris Carney, chief executive of the East Anglian Ambulance NHS Trust, said his service had come close to erecting "temporary ambulance receptions" because of patient queues. A spokesman said: "We have portable inflatable tents which would be used. Patients could be temporarily housed there."
 
Staffordshire Ambulance Service NHS Trust also has similar contingency measures.
 
Carl Ledbury, a national officer for the Association of Professional Ambulance Personnel, says in one case a patient had been forced to wait for more than four hours in an ambulance outside an A&E department in the West Midlands.
 
Chris Grayling, the shadow Health minister, said: "This appalling situation has arisen because of the Government's obsession with targets. I have been told ambulance control centres are struggling to keep up with 999 calls, let alone with non-emergency patients waiting to be taken to hospital.
 
"I have now been told of at least three ambulance services which have contingency plans for temporary holding centres outside A&E because they are regularly having patients either turned away from hospitals, or ambulances are having to wait outside for hours before they can deliver their patients. It is an absolute disgrace."
 
Hospitals are measured on what percentage of patients are seen within the four hours. Trust managers are desperate to hit targets because the ratings affect their budgets and their ability to become foundation hospitals with more freedom from central control.
 
A spokesman for the Department of Health said: "It is only sensible for all trusts in the country to have their own contingency plans for unforeseen circumstances."
 
© 2003 Independent Digital (UK) Ltd
 
http://news.independent.co.uk/uk/health/story.jsp?story=459912


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