- MONTREAL (Reuters) - Pleased
with workers who scored top marks on customer service, Air Canada recently
picked 100 at random to give them a bonus -- a $3.78 hamburger coupon that
expires in five weeks.
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- Employees winning the award were sent a personal letter
containing the coupon, redeemable until Dec. 31 at the Harvey's hamburger
chain, Second Cup coffee shops or other restaurant outlet owned by Cara
Operations Ltd., which provides food service for the insolvent airline.
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- Air Canada said the awards came at no cost to the carrier,
mainly because the coupons will soon expire.
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- Earlier this month, Cara warned its own investors that
Air Canada, the dominant airline in Canada and world No. 11, may cancel
its catering contract.
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- Some Air Canada in-flight service employees were forced
to forgo a bonus earlier this year when the airline won court protection
from its creditors and squeezed some $840,000 of concessions from its unions.
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- The burger bonus comes as two groups bidding to control
Montreal-based Air Canada through equity infusions have offered its chief
executive and top restructuring manager multimillion-dollar stock or cash
bonuses to remain with the airline through its bankruptcy protection proceedings.
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