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White-Collar Jobs Pouring
Out Of The US

By Richard Gwyn
The Toronto Star
1-10-4



It's a pity that no Canadian corporate executive has been indiscreet enough to say, as one Microsoft honcho did recently to his staff, "Think India ... pick something to move off-shore today."
 
Or, again, that no Canadian business type has been indiscreet in the same style as Tom Lynch, IBM's director for global employee relations, who in response to reports IBM may move more than 4,000 jobs overseas, said: "Our competitors are doing it, and we have to do it."
 
Two new words, "outsourcing" and "off-shoring," have entered the American corporate vocabulary. Given that this is a presidential election year, those terms are bound also to enter the language of politicians and so to become part of the public debate.
 
The only cross-border difference is that we, so far, seem to be barely aware of what's going on.
 
For quite a few years now, the U.S. has been unsettled by the "giant sucking sound" of blue-collar manufacturing jobs going south of the Rio Grande, and, in fact, much more often these days, going west to China and elsewhere to the far side of the Pacific.
 
This phenomenon, although less devastating than originally expected, is the reason why George W. Bush, despite a booming economy, is the first president since Herbert Hoover to preside over a net loss of jobs during his term in office.
 
A related, but quite different, phenomenon is causing the U.S. to experience what's called a "jobless recovery." Sooner or later, it will have the same effect upon our own labour markets.
 
Where blue-collar jobs once went, first, outside the parent corporation to smaller non-unionized companies, or "out-sourcing" and, later, often entirely outside the country itself, or "off-shoring" ÷ white-collar jobs are now beginning to go.
 
Under threat, therefore, is the stability and sense of security of the white-collar middle class that is the social and political foundation of every industrial nation.
 
Awareness of this new phenomenon dates from a 2002 report by the research group, Forrester. It forecast that 3.3 million white-collar American jobs could move overseas ÷ including 500,000 jobs in information technology ÷ by the year 2015, or little more than a decade hence.
 
A shift of this magnitude wouldn't all be an absolute loss to the U.S.
 
As the McKinsey Global Institute has pointed out, American consumers would benefit from lower prices for goods and services and the incomes being generated overseas would create new markets for American products. Indeed, McKinsey claims the shift of labour would produce a net benefit to the U.S.
 
The job losses by American white-collar workers would be real, though, and they would occur first before any second-order benefits ÷ which, anyway, are speculative ÷ could manifest themselves.
 
Labour anxieties would increase. This, in turn, would allow employers to hold down white-collar as well as blue-collar wages.
 
Already, wages are lagging far behind the rise in profits and executive salaries in America. Income gaps would, therefore, widen. As well, any job losses, even if relatively short-term, will leave American workers without health-care protection.
 
The destabilizing effect of globalization, already felt in many underdeveloped countries, would now manifest itself in even the most advanced of all developed countries.
 
In fact, it's hard to see why those ugly concepts of off-shoring and outsourcing ÷ IBM's preferred phrase is "global sourcing" ÷ won't cut deep swaths through the American, and, inevitably, also the Canadian, middle class.
 
What China is doing to the North American manufacturing industry, India, and other English-speaking, low-wage nations like Malaysia and the Philippines and South Africa, may do to the North American service industries. Russia has also benefited, as have some Eastern European countries.
 
The public sector, from government to education to health, will be excluded, mostly. So will all strictly local service industries, from restaurants to laundromats.
 
But a great deal else, from data entry to call centres to payroll processing, will be affected. Some design engineering has been shifted overseas. Indian doctors are now providing remote diagnosis of American patients.
 
Nor is the U.S. the only country affected. The HSBC banking group has just announced a shift of 4,000 jobs from Britain to India, and Norwich Union Insurance is moving 2,350 jobs to the same country.
 
Morgan Stanley's chief economist, Stephen Roach, has coined the phrase "labour arbitrage" to describe what's going on.
 
Another way of saying that is that white-collar workers in North America and in Britain (so far it's almost entirely an Anglo-Saxon phenomenon) have been turned into pawns to be moved about to suit the convenience ÷ the profits ÷ of corporate kings and queens.
 
These pawns, though, are made of flesh and blood rather than of plastic or wood. So expect them to fight back.
 
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